CIRB process update
Marine Atlantic is currently participating in a formal labour relations process with the Canadian Industrial Relations Board (CIRB).
At this time, there are no changes to our sailing schedules, and operations continue as normal. We understand that customers may have questions, and we encourage you to review the information below for additional context.
While this process is at an early stage, we are committed to keeping travelers informed and will share updates as more information becomes available. We understand the importance of reliable ferry service for individuals, families, and businesses. We remain focused on providing a safe, reliable service and on keeping our customers informed with clear, timely updates.
Call center wait times may be higher than expected
We are currently experiencing higher‑than‑usual call volumes as customers seek information related to recent media coverage. At this time, there are no changes to our sailing schedules, and operations continue as normal.
For the quickest support, we encourage you to review the information below and check back for updates as this process continues. We look forward to serving you as soon as we can.
Frequently Asked Questions
When will Marine Atlantic provide an update on the outcome of this application?
When will Marine Atlantic provide an update on the outcome of this application?
Marine Atlantic is currently participating in a Canadian Industrial Relations Board process to determine whether the level of service could be reduced in the event of a strike or lockout. Currently, we do not have information on a date for this decision.
What could a potential strike mean for the level of ferry service by Marine Atlantic?
What could a potential strike mean for the level of ferry service by Marine Atlantic?
Marine Atlantic is participating in a Canadian Industrial Relations Board process to determine whether service levels could be reduced in the event of a strike. Service level in the event of a strike will not be known until this time.
I have a reservation with Marine Atlantic this summer. Will my travel plans be affected by a legal work stoppage?
I have a reservation with Marine Atlantic this summer. Will my travel plans be affected by a legal work stoppage?
There is currently no definitive timeline for a decision from the Canada Industrial Relations Board. The parties are actively participating in the CIRB process. We anticipate it could be mid-June before there is greater clarity on the timing of any decision.
Should I change or cancel my reservation?
Should I change or cancel my reservation?
There is currently no definitive timeline for a decision from the Canada Industrial Relations Board. The parties are actively participating in the CIRB process. We anticipate it could be mid-June before there is greater clarity on the timing of any decision.
If my reservation is impacted by a legal work stoppage, how will I be compensated?
If my reservation is impacted by a legal work stoppage, how will I be compensated?
Marine Atlantic has a compensation policy in place for customers whose travel is impacted due to operational reasons. Current processes do not include work stoppage.
Where can I find the latest information about this process and any potential impacts to the ferry service?
Where can I find the latest information about this process and any potential impacts to the ferry service?
The latest updates will be posted on Marine Atlantic’s website and the mobile app.
I operate a commercial trucking business. Could a strike affect my ability to travel between Nova Scotia and Newfoundland and Labrador?
I operate a commercial trucking business. Could a strike affect my ability to travel between Nova Scotia and Newfoundland and Labrador?
There is currently no definitive timeline for a decision from the Canada Industrial Relations Board. The parties are actively participating in the CIRB process. We anticipate it could be mid-June before there is greater clarity on the timing of any decision. Commercial carriers should continue to plan based on the current schedule unless advised otherwise.
Should I expect longer waiting times because of this ongoing process?
Should I expect longer waiting times because of this ongoing process?
At this time, there are no schedule changes related to this process. Customers and commercial carriers should continue to travel as planned. If that changes, updates will be shared publicly.
How will commercial customers be informed if there are service changes?
How will commercial customers be informed if there are service changes?
Any service changes will be shared publicly on Marine Atlantic’s website and mobile app. Commercial customers can also monitor Marine Atlantic advisories and current schedule information online.
I own a business that depends on customers and/or goods travelling by ferry. Should I expect service disruptions?
I own a business that depends on customers and/or goods travelling by ferry. Should I expect service disruptions?
Currently, Marine Atlantic’s schedule remains unchanged. If any schedule changes are required, updates will be posted on this website, the mobile app and shared via the organization’s social media accounts.
Should businesses make alternate plans for goods movement at this time?
Should businesses make alternate plans for goods movement at this time?
Currently, Marine Atlantic’s schedule remains unchanged. Businesses should continue planning based on current service levels.
How will businesses know if operations are affected?
How will businesses know if operations are affected?
Any changes to operations or schedule will be communicated publicly via the Marine Atlantic website, the mobile app and shared via the organization’s social media accounts.