Bringing Your Four-Legged Friends
Marine Atlantic is happy to provide a safe travel experience for all passengers, including those with fur and four legs. If you are travelling with a pet other than a cat or dog that needs special accommodation, please contact our Customer Relations department at 1-800-897-2797 between 08:00–16:00 AST, Monday to Friday.
To ensure a worry-free crossing, please review our Pet Policy below before leaving home. For your pet’s safety, these procedures are strictly enforced. These policies do not apply to certified service animals, which are permitted on our passenger decks. For more information, view the Pet Owner Customer Information Card, which can also be seen in any of our terminals.
When outside your vehicle, on our vessels, or on Marine Atlantic property, your pet must be on-leash and muzzled.
Pets are not permitted inside terminal buildings. However, foot passengers travelling with pets may briefly pass through the terminal to access the outdoor terminal grounds or to exit the property after disembarking the vessel via the shuttle bus. While it is recommended smaller pets be carried inside a kennel, foot passengers are permitted to briefly walk large or heavier pets through the terminal as long as leashes and muzzles are used.
Pet Travel Options
We offer two options for pets to travel on board our vessels. Foot passengers travelling with pets must reserve kennel space on board the vessel (Option Two) and are required to provide their own pet carrier.
Option One: In Vehicle
- You may leave your pet in your vehicle for the duration of the crossing. This is the recommended option for most dogs and cats, as they tend to be more comfortable in a familiar environment.
- If you choose this option, we ask that you notify us upon check-in, and request a ‘Pet On Board’ card to display in your vehicle window. This card identifies that your vehicle contains a pet and assists us during the boarding process.
- Remember to leave vehicle windows partially open to maintain airflow for your pet(s).
- For the safety and security of passengers, no one is permitted on the vehicle deck during the crossing. Therefore, you will not be permitted to visit your pet until the vessel has arrived in port.
- Please note: The Port aux Basques - North Sydney crossing is approximately 7 hours and the Argentia - North Sydney crossing is approximately 16.5 hours. Due to the length of the Argentia - North Sydney crossing, pet owners are strongly urged to cross on the Port aux Basques - North Sydney route. However, should you decide to travel on the Argentia - North Sydney route, you must determine if this is the best option for your pet.
Option Two: Reserve Onboard Kennel Space
- You may reserve a space for your pet’s travel carrier, which must be constructed of hard plastic (collapsible wire and soft-sided carriers are prohibited).
- The price for reserving a space is $16.75 + HST for all routes.
- The sizes and configuration of kennel storage space varies by vessel. In the event of a vessel switch, your space may not be guaranteed. If a vessel switch occurs and we are unable to provide kennel space, you will have the option to select an alternate sailing, or leave your pet in your vehicle.
- Space is limited and must be booked online in advance or through our Reservations Office at 1-800-341-7981.
Kennel Storage Details
For the safety of our passengers and crew, all pets must be transported from their vehicle to the kennel area inside a pet travel carrier. Walked or carried dogs must be leashed and muzzled.
Each kennel area includes a relief centre for pets with water, a scoop tool, disposable plastic bags and a garbage receptacle. Pet owners are responsible for cleaning up after their pet.
Pet Travel Carrier Sizes
Pet travel carriers must fit within the dimensions outlined below. Please select the space that best accommodates your pet travel carrier, and ensure you bring a lock. If your pet travel carrier does not fit these requirements, your pet must remain in your vehicle. You will not have access to your vehicle during the crossing.
- Available only on MV Atlantic Vision
- Measures NO GREATER THAN 40” deep x 27” wide x 30” high
- Usually suitable for Afghan Hounds, Dobermans, large Labradors, Pointers, and German Shepherds
- Measures NO GREATER THAN 35.5” deep x 25” wide x 27” high
- Usually suitable for small to medium Labradors, Australian Shepherds, Border Collies, Boxers, Dalmatians, and Airedale Terriers
- Measures NO GREATER THAN 31.5” deep x 22” wide x 25” high
- Usually suitable for Beagles, larger Shetland Sheepdogs, small Border Collies, English Bulldogs, and Springer Spaniels
- Measures NO GREATER THAN 27.5” deep x 21.5” wide x 21” tall
- Usually suitable for medium to small Shetland Sheepdogs, Miniature Poodles, Shi-Tzu, and Lhasa Apso