Information on Traveling with Us

Travel Information

Welcome! From accommodations and accessibility, to baggage, pet policies, parking, and more, find everything you need to know about your journey before you join us on board.

Have more questions? View our FAQs, Contact Us, or call 1-800-341-7981. A customer service representative will get you the information you need. You can also find and follow us on Instagram, Twitter, Facebook, LinkedIn and YouTube.

We look forward to welcoming you aboard!

Reservations and Check-In Time

Find out how to reserve and check in for your sailing, and book accommodations and kennel space.

View reservation and check-in procedures

A ponytailed man in his twenties sits on top of a van and plays guitar while waiting to board a Marine Atlantic ferry.

Loading and Unloading

On, off, and in between. Here’s what you need to know to ensure a smooth, safe trip.

View loading and unloading procedures

Frequently Asked Questions

Find answers to frequently asked questions.

View FAQs

Parking

Get directions and information about parking options.

View parking information

Travelling with Pets

Bringing a four-legged friend? Review our pet policy and travel options before leaving home.

View pet policy and travel options

Travelling with Children

Get helpful information to make travelling with little ones smooth, safe, and enjoyable.

Learn more

woman at desk handing card over to woman in wheelchair

Accessibility

We're happy to offer many types of assistance to persons with disabilities to make your journey enjoyable.

Learn more about accessibility

Baggage

Get information on checked baggage, weight limits, and more.

View baggage policies

Safety and Security Policies

Find information on security, including Marine Atlantic's alcohol and cannabis policies.

View security information

A pink sky at dusk sets on the bow of a Marine Atlantic ferry as it sails in the ocean, illuminating the boat's helipad.

Cell Phone and Internet Service

Learn about cellular signal and Wi-Fi availability on our vessels.

What to expect at sea

Cancellations, Changes, and Compensation

Plans change. Here’s how to get in touch if they do.

View Cancellation and Refund Policy

Travelling with Dangerous Goods Many commonly used products are among the thousands of items subject to regulations for the transportation of dangerous goods.

View Dangerous Goods