Annual Review of Activities

Our 2020-21 Annual Review of Activities is now available for streaming on our website and YouTube channel.

Please join Gary O'Brien, Chair of the Board of Directors, Murray Hupman, President and Chief Executive Officer, and Shawn Leamon, Vice President of Finance, as they provide an overview of the Corporation's fiscal year initiatives, investments, revenues and expenditures for the period April 1, 2020, to March 31, 2021.

2020-2021 Highlights

  • Number of Sailings: 1,498
  • Number of Passengers: 139,988
  • Number of Passenger Vehicles: 50,449
  • Number of Commercial Vehicles: 89,723
  • On-Time Performance: 87%

Please click here to view the 2020-2021 Annual Report in its entirety.

"COVID-19 remains a reality and we know there are still challenges to overcome in the months ahead. We are committed to partnering with our stakeholders as we choose the best path forward. Like everyone, we are looking forward to a more positive time ahead. I would like to take this opportunity to recognize all our employees who have been so dedicated, courageous, and resilient throughout the pandemic. It is through their daily efforts and living our Corporate Values that the essential ferry service remained in operation and the critical supply chain continued, while other parts of society were shut down during the 2nd and 3rd waves of the pandemic."

- Gary O'Brien, Chair, Board of Directors

Questions and Answers

Will customers experience a rate increase in 2022?

We are continuing our budgetary planning processes for fiscal year 2021-22 which projects our revenues and expenditures for the coming year. Once this work is completed, we will be in a better position to determine our rate structure.

Why does Marine Atlantic have a fuel surcharge?

Marine Atlantic uses its fuel surcharge to help offset our fuel costs and assist with operating expenses. Marine Atlantic’s internal fuel management measures and hedging program have helped offset some of our fuel costs. We are continuously balancing our requirement to meet cost recovery targets, while minimizing costs that must be passed along to our customers.

Would lowering of the cost recovery target avoid future rate increases?

The Government of Canada continues to make significant investments in our service providing for continued improvements. The federal subsidy is calculated annually based upon the corporate plan that is submitted to our Shareholder. Our goal is to maximize our efficiency and provide customers with a safe and quality ferry service.

What will be the size, key design features of the new vessel?

The vessel will be approximately 200 metres in length and will offer green ship technology making it more energy efficient. The vessel’s design will incorporate dual fuel technology and will be equipped with batteries to further reduce the carbon footprint. The ship will be constructed with specific measures to reduce underwater noise and its impact on marine life. The ice-classed vessel will transport commercial and passenger vehicles and be equipped with enhanced power and thruster capability for maximum maneuvering capability.

Constructed to the latest accessibility standards, the ship will carry up to 1,000 passengers, and provide customers with 146 passenger cabins (including designated pet-friendly cabins) and 40 passenger pods, restaurants and food service areas, retail shop, seating areas, a children’s play area and a kennel for pets. The ship will be compatible for use on both the Port aux Basques and Argentia services and is expected to enter service in the 2024-25 fiscal year.

What is the cost of the new vessel?

Marine Atlantic has committed to a 5-year bare boat charter arrangement at a cost of approximately $100 million. The Corporation has an option to purchase the vessel at the end of the contract.

Will Marine Atlantic be introducing electrical vehicle charging stations at its terminals?

A charging station is in place at the employee parking area of the North Sydney terminal. Marine Atlantic is currently evaluating anticipated technology and demand requirements for charging stations, and we are hoping to be in a position to install more widespread customer facing stations next year.

When will construction of a new administration building in Port aux Basques begin?

The siteworks stage of the project has been completed. We are now in the engineering and design phase and expect construction activities to begin in 2022.

How much will the new administration building cost?

An open and competitive procurement process will be utilized to select the contractors to build the new administration building. This project will be completed in different building envelopes and will potentially require multiple tenders. To ensure the fairness of the process, we will not be releasing financial figures at this stage.

Is Marine Atlantic experiencing more weather disruptions due to more severe weather?

Weather patterns have certainly been challenging and severe in recent years, and we are experiencing that reality on our service. High winds and heavy seas have caused disruptions to our schedule and the recent rainstorm on the southwest coast demonstrated its impact on road infrastructure. The safety of our customers and employees remains our highest priority. Our modern fleet allows us to recover quickly from weather disruptions.

Is Marine Atlantic considering a year-round Argentia service?

Our Argentia service is a seasonal, tourist service that operates between mid-June and mid-September. Demand for the service is not high enough to operate outside of the summer season. Our Port aux Basques service operates year-round to meet the needs of our customers travelling between the Island of Newfoundland and Nova Scotia.

When will Marine Atlantic’s COVID-19 measures end and vessels return to full capacity and all services re-opened?

Marine Atlantic is committed to protecting the health and safety of its customers and employees, while maintaining our essential service. Current measures by the Government of Canada are in place to cap capacity on our vessels to no more than 50%. We continue to adjust our service offerings based upon public health advice. This approach has worked well during the pandemic and we will continue to consult with public health officials in both Newfoundland and Labrador and Nova Scotia as we make any additional adjustments in the months ahead.

What Guides Us

Our Mission

To provide a safe, environmentally responsible and quality ferry service between the Island of Newfoundland and the Province of Nova Scotia in a reliable, courteous and cost-effective manner.

Our Vision

An essential, progressive transportation system that people trust to deliver. 

MV Blue Puttees