Frequently Asked Questions

What is the promotion?

Marine Atlantic is launching a new campaign which offers customers a 15% discount in a bundle when booking 2 passengers (adult/senior), vehicle (20' auto, motorcycle, ATV) and cabin (2-berth, 4-berth, adapted). This offer applies to one way and return bookings on the Gulf and Argentia routes made between February 20 and April 3, 2019, for travel between June 15 and July 15, 2019. Reservations can be made online and through our call centre at 1-800-341-7981.

How long is the promotion?

The promotion will be available for booking from February 20 to April 3, 2019, for travel between June 15 and July 15, 2019.

When and where can I travel?

The promotion is valid on both the Argentia-North Sydney and Port aux Basques-North Sydney routes.  The promotion will be available for booking from February 20 to April 3, 2019, for travel between June 15 and July 15, 2019.

How can I book?

To avail of this offer, customers can book online or contact our reservations line at 1-800-341-7981.

Will I still get the discount if I am not travelling in a car?

No, to avail of this bundle discount there must be at least two adult (or senior passengers, or a combination of adult/senior) passengers, a vehicle and a cabin on the booking.

Are deluxe cabins included in this discount campaign?

This promotion includes 2-berth, 4-berth and adapted cabins. Deluxe cabins are not part of this bundle discount campaign.

When travelling with more than two people, do the additional passengers get discounted as well?

This bundle discount campaign applies to the first two adult passengers (or senior passengers, or a combination of adult/senior passengers) on the booking. Additional passengers are subject to the regular passenger fare.

Would an adult travelling with a child receive the discount?

This bundle discount campaign applies to two adult (or senior passengers, or a combination of adult/senior) passengers, a vehicle and a cabin on the booking. Children are not part of this discount campaign.

Can vehicles smaller than 20’ qualify for the bundle discount, such as motorcycles and ATVs?

Yes, vehicles up to 20' can book under the bundle discount; however, motorhomes or recreational vehicles under 20' do not qualify.

Can vehicles larger than 20’ qualify for the bundle discount?

This bundle discount only applies to vehicles 20' in length or less.

Does reserved seating qualify under this bundle campaign?

Reserved seating is not included in this bundle campaign, only 2-berth, 4-berth or adapted cabins.

What happens if I want to change my reservation?

Tickets booked under the promotion are refundable. Any changes to the departure date/time within 48 hours of your scheduled departure are subject to a $25 fee.

Can I cancel or make changes to my booking online?

All cancellations or amendments must be done via our Reservations Call Centre at 1-800-341-7981.

I already have a reservation; can I make adjustments to take advantage of the offer?

This offer is available for new bookings only made during the promotional period of February 20 to April 3, 2019, for travel between June 15 and July 15, 2019.

Can I combine promotions: e.g. military discount, group tour discount?

This discount cannot be combined with other discounts.

Will I be able to use my existing travel voucher under this promotion?

Yes, if the voucher is still valid, it can be used towards the promotion.

What happens if I am waitlisted for a cabin and get it after I board? Will I still get my discount?

Customers that are waitlisted for a cabin will not qualify for the discount. The cabin must be confirmed at the time of booking. 

What happens if my sailing is cancelled or disrupted and I cannot travel on the date I booked?

If a cancellation or disruption occurs, Marine Atlantic will contact customers as per normal policy and re-book on the next available sailing at no additional charge. 

If there is a schedule change, can I amend my booking if the new time doesn’t work for me?

If you are re-booked due to a Marine Atlantic schedule change, you can make amendments to a date of your choosing within the promotional period.

Are group tours eligible for this discount?

Group tours are not eligible for this promotion.