Frequently Asked Questions

If you have a question that’s not answered here, please let us know. Contact us via e-mail at [email protected], or call 1-800-341-7981 (toll free).

Will Marine Atlantic be operating with passenger restrictions this summer?

No. Marine Atlantic has opened reservations to regular capacity limits this summer season. We will continue to monitor the realities of COVID-19 and make any necessary adjustments to passenger limits based upon the advice of public health officials.

Am I required to be vaccinated to travel with Marine Atlantic?

Your health and safety is our highest priority. Vaccination is one of the most effective ways to reduce the further spread of COVID-19 and its variants in Canada. Fully vaccinated individuals are less likely to be infected or to transmit infection to others. Marine Atlantic recognizes the importance of vaccination to reduce the risk of spreading COVID-19 while continuing to provide an essential service to the Province of Newfoundland and Labrador.

Marine Atlantic operates an essential service with voyages of less than 24 hours therefore passengers are not required by the Government of Canada mandate to be vaccinated to use the service. We strongly encourage you to consider vaccination before travel as the best protection against the virus.

All customers are required to participate in screening activities and follow all procedures in place while on our property to protect health and safety and mitigate against the spread of COVID-19.

How can I best protect my health during my travel?
  • Wear a face mask/face covering.
  • Practice physical distancing whenever possible.
  • Regularly wash hands with soap and water for at least 20 seconds or use hand sanitizer.
  • Avoid touching your face.
  • Cough or sneeze into your sleeve.
  • Stay home if you are feeling unwell to avoid the spread of illness.
Does Marine Atlantic require passengers to wear face masks during the crossing?

Face masks are strongly recommended at all times while in public areas in the terminal and onboard the vessel.

Will retail stores and bars be open during the crossing?

While our retail stores and bars are currently not open, we expect them to be available for peak season.